{"id":295938,"date":"2023-10-11T20:24:43","date_gmt":"2023-10-11T20:24:43","guid":{"rendered":"https:\/\/sportstons.com\/?p=295938"},"modified":"2023-10-11T20:24:43","modified_gmt":"2023-10-11T20:24:43","slug":"meet-the-welsh-second-mum-solving-players-off-field-issues","status":"publish","type":"post","link":"https:\/\/sportstons.com\/rugby-union\/meet-the-welsh-second-mum-solving-players-off-field-issues\/","title":{"rendered":"Meet the Welsh &apos;second mum&apos; solving players&apos; off-field issues"},"content":{"rendered":"<h1>Caroline Morgan has given two decades of incredible service to Welsh rugby\u2026 she&#8217;s the &#8216;glue&#8217; that holds Warren Gatland&#8217;s Wales together and nothing is too much trouble, including helping players find their lucky pants!\u00a0<\/h1>\n<ul>\n<li><strong>Caroline Morgan has given more than two decades of service to Welsh rugby<\/strong><\/li>\n<li><strong>Morgan ensures Wales\u2019 players are happy off the field so they can perform on it<\/strong><\/li>\n<li><strong>Her administrative and organisational work has been key to Six Nations success\u00a0<\/strong><\/li>\n<\/ul>\n<p>She\u2019s the \u2018glue\u2019 that holds Welsh rugby together and a \u2018second mum\u2019 to the national squad\u2019s players and staff who has given more than two decades of incredible service to her country\u2019s No 1 sport.<\/p>\n<p>Caroline Morgan will celebrate 21 years as personal assistant to the Wales team later this month and in that time, there is very little she hasn\u2019t seen, done, or been asked.<\/p>\n<p>Known as \u2018Caz\u2019, Morgan has never sought out headlines but she has been one of Wales\u2019 most important figures in what has been a golden period of success. Her administrative and organisational work has been central to Six Nations titles and grand slams.<\/p>\n<p>Morgan\u2019s dedication to ensuring Wales\u2019 players are happy off the field helps ensure they can perform on it. Her commitment knows no bounds. No task is too big or turned down.<\/p>\n<p>Over the years, Morgan\u2019s role has seen her track down forgotten lucky pants, answer 3am calls from players, find lost passports, tell Andy Powell\u2019s mother her son had spent the night in a police cell and exchange jokes with King Charles. At this World Cup alone \u2013 her sixth \u2013 Morgan has already had to deal with a trouser-related emergency, a squash shortage, set-up a makeshift creche in the Wales team room and book trips to Disneyland. It\u2019s all in a day\u2019s work for the \u2018queen\u2019 of Welsh rugby.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/10\/11\/19\/76442059-0-image-a-65_1697050386465.jpg\" height=\"423\" width=\"634\"><\/p>\n<p>\u00a0Caroline Morgan has given more than two decades of incredible service to Welsh rugby<\/p>\n<p>\u2018This was always one of my dream jobs. I dreamed of either doing this or working for the Stereophonics but I never thought I\u2019d do either,\u2019 Morgan told MailSport.<\/p>\n<p>\u2018Being a rugby fan and growing up as a female at a time when there were no women\u2019s rugby players, this role for me is the closest I could ever have got get to being a part of this organisation.<\/p>\n<p>\u2018I don\u2019t kick, I don\u2019t tackle and I don\u2019t train, but I do my bit for the team.\u2019<\/p>\n<p>Morgan certainly does that and much, much more besides. So, how would she describe her role?<\/p>\n<p>\u2018Now, this is a difficult one,\u2019 she said, laughing. \u2018In my job description it says at the bottom \u201canything else expected of you\u201d and that does involve absolutely anything!<\/p>\n<p>\u2018If anything comes up, the players always ask me. It\u2019s 24\/7. I\u2019ve been on a sunbed in Tenerife and players have been ringing me asking if I can book golf for them!<\/p>\n<p>\u2018The players definitely feel like my sons. When I first started they could just about have been my sons but now, they could be my grandsons! There have been some players who were there at day one for me who I\u2019ve kept in touch with. One of them is Martyn Williams. Now, he\u2019s my boss!\u2019<\/p>\n<p>\u2018I\u2019ve spent half my working life doing this and it\u2019s gone so quickly. I started on October 17, 2002 \u2013 I remember it like it was yesterday. I\u2019m lucky I have the support of my family.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/10\/11\/19\/76441353-0-image-a-61_1697049683720.jpg\" height=\"406\" width=\"634\"><\/p>\n<p>Morgan (fourth from right) joins in the huddle as Wales boss Warren Gatland talks to players and staff after the World Cup win over Australia<\/p>\n<p>\u2018I couldn\u2019t do this job without them because it does take over your life.\u2019<\/p>\n<p>Morgan has certainly gone above and beyond the call of duty for Welsh rugby\u2019s stars over the years.<\/p>\n<p>It&#8217;s no wonder she is adored by players both past and present.<\/p>\n<p>\u2018When he was still a player Huw Bennett rang me two weekends running at three o\u2019clock in the morning asking to be picked up,\u2019 Morgan said, taking a trip down memory lane.<\/p>\n<p>\u2018He thought he was phoning his wife. Jonathan Davies left his lucky pants at home when he was winning his 50th cap so I had to go and meet his mother before the game so he could get them.<\/p>\n<p>\u2018Sam Warburton once left his boots behind at the hotel. He\u2019d got to the stadium for the match before he realised so we had to send an outrider back to get them.<\/p>\n<p>\u2018One of the most random things I\u2019ve been asked for is Calpol. A regular question I get from the players is \u201cHave you got my passport?\u201d<\/p>\n<p>\u2018There have been so many stories over the years \u2013 some I couldn\u2019t possibly tell you!\u2019<\/p>\n<p>When former flanker Powell infamously decided to drive a golf buggy down the M4 in 2010, Morgan was tasked with helping to pick up the pieces.<\/p>\n<p>\u2018It was quite funny because that night Andy came back to the hotel and he\u2019d ripped his trousers,\u2019 she recalled.<\/p>\n<p>\u2018He was more concerned he would have a row off Alan Phillips who was the team manager for that and because he\u2019d lost his tie. Then we all woke up the next morning to the news of what he\u2019d done. I had a phone call from Alan to ask if I could ring his mother to tell her he\u2019s in the police station and explain why. It\u2019s at times like that I think I don\u2019t get paid enough for this!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/10\/11\/19\/76441927-0-image-a-64_1697050329067.jpg\" height=\"423\" width=\"634\"><\/p>\n<p>Morgan ensures Wales\u2019 players are happy off the field so they can perform on it<\/p>\n<p>\u2018You can put that in!\u2019<\/p>\n<p>Morgan has worked with nine different Wales coaches, proving herself indispensable to each.<\/p>\n<p>Wales\u2019 team training base at The Vale of Glamorgan Hotel is her usual office, but so important is Morgan that she also travels with the side as a steady hand at the tiller.<\/p>\n<p>\u2018On my desk at home in Wales I have a crystal ball. With some of the questions I get, I like to answer the players with a joke by looking into it,\u2019 she said.<\/p>\n<p>\u2018Sometimes, I have no idea how to respond! I\u2019ve also got a tiny violin there because when people come to my desk for a moan, I tell them: \u201cCome and have a go on this!\u201d The players know about the crystal ball and violin. It makes them think twice about coming to see me.\u2019<\/p>\n<p>The \u2019worst moment\u2019 of Morgan\u2019s career came when Richie Pugh\u2019s passport went missing on the same day the Wales squad was due to fly to Australia.<\/p>\n<p>\u2018I thought I was going to lose my job. Somebody had thought it was funny to take it off my desk and hide it in the photocopier,\u2019 she said.<\/p>\n<p>\u2018My money is on Huw and it always has been. He likes a laugh. When I went to change the toner on the photocopier about three weeks later, there it was. Now, the players leave their passports in their luggage. We flew from Bordeaux to Nice in this World Cup and two of the players had put theirs in their bags which went ahead in the freight truck.\u2019<\/p>\n<p>The affection in which Morgan is held can perhaps be shown best not through her own words, but with those of others.<\/p>\n<p>The great and the good of Welsh rugby queued up to offer their praise.<\/p>\n<p>\u2018Anything for Caroline,\u2019 said Shaun Edwards, Wales\u2019 former defence coach. \u2018She is the driving force behind the national team and the Welsh Rugby Union.\u2019<\/p>\n<p>Centre George North described the former legal secretary as \u2018more than just the glue.\u2019<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/10\/11\/19\/76441973-0-image-a-62_1697050315454.jpg\" height=\"480\" width=\"634\"><\/p>\n<p>Morgan, here sharing a joke with King Charles, is the &#8216;queen&#8217; of Welsh rugby<\/p>\n<p>No 10 Dan Biggar said: \u2018She\u2019s part of the furniture and like a second mum to everyone in camp. I know what it\u2019s like looking after two kids.<\/p>\n<p>\u2018Caz has 30 or more kids to look after every campaign with Wales!\u2019<\/p>\n<p>Morgan cites Wales\u2019 2005 grand slam as her favourite career memory, predominantly because the country had gone 27 barren years without rugby success until then.<\/p>\n<p>Since 2008, Morgan has predominantly worked alongside Warren Gatland, who is now back in charge for a second spell and looking to take Wales to a World Cup semi-final for the third time.<\/p>\n<p>\u2018We got to this World Cup on a Sunday and our welcome ceremony was an hour-and-a-half later,\u2019 Morgan said.<\/p>\n<p>\u2018I got a phone call from Dewi Lake and he said: \u201cCaz, my suit trousers aren\u2019t in my bag\u201d.<\/p>\n<p>\u2018I knew we didn\u2019t have any spares. We asked Darren Joy our kit man if we could borrow his trousers but they stopped by Dewi\u2019s knees! He\u2019s our co-captain so couldn\u2019t have gone looking like that.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/10\/11\/20\/76441203-0-image-m-75_1697054092811.jpg\" height=\"373\" width=\"306\"><\/p>\n<p>\u2018Jonathan Humphreys took his off and said: \u201cTry these.\u201d We\u2019re supposed to be working in elite professional sport and there\u2019s Jon taking his trousers off to give them to a player and standing in his boxers. Jon\u2019s trousers fitted Dewi like a glove! We had to let the hem down on Darren\u2019s trousers so Jon could wear them and poor Darren didn\u2019t have a pair so he stayed in the hotel.<\/p>\n<p>\u2018You couldn\u2019t have made it up! Over the years I\u2019ve ironed things, hemmed trousers and tied ties.<\/p>\n<p>\u2018We\u2019ve really struggled to get birthday cakes in France. Warren turned 60 while we\u2019ve been out here and his cake looked like a wedding cake. It had a few tiers but only one of them was real!<\/p>\n<p>\u2018The players love their squash but they\u2019ve gone through it all. You can\u2019t get sugar-free squash anywhere so Tomos Williams\u2019 family brought some over.<\/p>\n<p>\u2018Heinz baked beans, Ketchup and HP Brown sauce all came over on the truck. We got some southern fried chicken gravy mix brought over too because we\u2019re having a KFC night this week!<\/p>\n<p>\u2018There\u2019s also been an extra supply of Anadin extra delivered for all the headaches I\u2019m given!\u2019<\/p>\n<p>Over the years, Morgan has been a regular attendee at the weddings of Wales\u2019 players. She is seen as not just a reliable and dedicated colleague to Gatland and his squad and staff, but as a friend too.<\/p>\n<p>With Wales facing Argentina in a World Cup quarter-final in Marseille on Saturday, Gatland is once again in charge of a happy camp. As has been the case since 2002, a big reason for that is Morgan who is now the longest-serving member of the Wales national squad.<\/p>\n<p>\u2018When I joined I was the only female,\u2019 she said. \u2018Now, it\u2019s very different. It\u2019s been great to see that change. You\u2019ve got to keep everyone on their toes and let them know who\u2019s boss!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/i.dailymail.co.uk\/1s\/2023\/10\/11\/19\/76441937-0-image-a-63_1697050320409.jpg\" height=\"456\" width=\"634\"><\/p>\n<p>Morgan&#8217;s\u00a0administrative and organisational work has been central to Six Nations success<\/p>\n<p>\u2018I was dreading it when the players were off after we beat Australia and all the families were around the hotel. I knew if they saw me at my desk, the players would think I could look after their kids for an hour. It was like Butlin\u2019s! Our team room was turned into a creche and they made a pirate ship out of the sofas.<\/p>\n<p>\u2018Lots of the players went to Disneyland \u2013 I sorted all that out for them.<\/p>\n<p>\u2018Very often I get a bouquet of flowers from players. As far as I\u2019m concerned, that\u2019s me just doing my job. When they come and ask me for something, they think I\u2019m doing something extra special for them but the reality is I\u2019m the same with everyone. That\u2019s what I\u2019m there for.<\/p>\n<p>\u2018Over the years there have been weddings, births and deaths! The only problem with all the weddings is trying to find a new dress each time!\u2019<\/p>\n<h3>Morgan in the words of Welsh rugby legends\u2026<\/h3>\n<p>Warren Gatland, Wales head coach<\/p>\n<p>She\u2019s the matriarch! She organises us from day-to-day. She\u2019s a mother figure we all go and see. She probably does a lot of things behind my back in terms of helping out the boys. She\u2019s been important in this environment for a long time behind the scenes. She doesn\u2019t get a lot of recognition but is very important to us.<\/p>\n<p>Shaun Edwards, former defence coach<\/p>\n<p>Caroline is the one always doing the favours for everyone else so I think it\u2019s only right the rest of us who she has helped over the years try and pay her back for all the outstanding work she\u2019s done. She\u2019s funny, calm under pressure, and understands people \u2013 that\u2019s what makes her so special. I\u2019m very happy I was lucky enough to work alongside her with Wales.<\/p>\n<p>Dan Biggar, Wales fly-half<\/p>\n<p>Even outside of Wales camp if you send Caz a WhatsApp, she replies within a minute or two. She\u2019s not just someone who works for the WRU. Every person I know from the Wales teams I\u2019ve been part of has invited Caz to their wedding. That says a huge amount about her. Without her, the WRU would have fallen apart countless times over the years! She keeps the place running. The hardest job in Welsh rugby is going to be whoever eventually replaces her. If you asked anyone who has played for or worked for Wales in the time she\u2019s been there, they\u2019d say the most important person in the team is Caz. I don\u2019t think she gets anywhere near the credit she deserves so it\u2019s really nice she\u2019s getting some limelight.She\u2019s got an absolute heart of gold.<\/p>\n<p>Jamie Roberts, former Wales centre<\/p>\n<p>Caz is a legend. Her role certainly goes far beyond her administrative one. In a male-dominated environment with plenty of testosterone and ego flying about, she\u2019s always had a motherly influence. She\u2019s a voice of reason and understands the players and the pressures. She\u2019s a fantastic woman who has always gone above and beyond for the lads in all facets of their professional or personal lives.<\/p>\n<p>James Hook, former Wales back<\/p>\n<p>Caz is a one-off, an absolute diamond. She\u2019s the mother hen for all the players. Nothing is ever too much trouble for her. On a match day, she always made my family feel like they were the only family in the stadium but that was obviously the case for everyone. There is honestly no better women in the world for that job. There was always something really comforting about walking into the Vale Hotel and seeing Caz because you immediately felt relaxed and in good hands.<\/p>\n<p>Shane Williams, Wales\u2019 record try scorer<\/p>\n<p>Caroline has been the glue that\u2019s held the Welsh national rugby team together for as long as I can remember! She absolutely runs the show. Even now I\u2019ve retired, the first person I call apart from my wife is Caz!<\/p>\n<p>Rob Howley, former Wales assistant and national coach<\/p>\n<p>Caroline is not just an integral part of the Welsh national team, she is also an important communicator with the squad\u2019s family and friends. During my 11 years working with Caroline, I think my wife Ceri and my daughters Megan and Rebecca knew her as well as I did. She is a hidden gem within the set-up.<\/p>\n<p>Source: <a href=\"https:\/\/www.dailymail.co.uk\/sport\/rugbyunion\/article-12620623\/Caroline-Morgan-given-two-decades-incredible-service-Welsh-rugby-shes-glue-holds-Warren-Gatlands-Wales-trouble-including-helping-players-lucky-pants.html\" target=\"_blank\" rel=\"noopener\">Read Full Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Caroline Morgan has given two decades of incredible service to Welsh rugby\u2026 she&#8217;s the &#8216;glue&#8217; that holds Warren Gatland&#8217;s Wales <span class=\"more-text\">&hellip;<\/span><\/p>\n","protected":false},"author":2,"featured_media":295937,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Meet the Welsh &amp;apos;second mum&amp;apos; solving players&amp;apos; off-field issues - Sportstons<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sportstons.com\/rugby-union\/meet-the-welsh-second-mum-solving-players-off-field-issues\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meet the Welsh &amp;apos;second mum&amp;apos; solving players&amp;apos; off-field issues - Sportstons\" \/>\n<meta property=\"og:description\" content=\"Caroline Morgan has given two decades of incredible service to Welsh rugby\u2026 she&#8217;s the &#8216;glue&#8217; that holds Warren Gatland&#8217;s Wales &hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sportstons.com\/rugby-union\/meet-the-welsh-second-mum-solving-players-off-field-issues\/\" \/>\n<meta property=\"og:site_name\" content=\"Sportstons\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-11T20:24:43+00:00\" \/>\n<meta name=\"author\" content=\"Dennis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/sportstons.com\/wp-content\/uploads\/2023\/10\/Meet-the-Welsh-second-mum-solving-players-off-field-issues.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dennis\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sportstons.com\/rugby-union\/meet-the-welsh-second-mum-solving-players-off-field-issues\/\",\"url\":\"https:\/\/sportstons.com\/rugby-union\/meet-the-welsh-second-mum-solving-players-off-field-issues\/\",\"name\":\"Meet the Welsh &apos;second mum&apos; 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